Capital Income Advisor- 8 Month FTC
As a Capital Income advisor, you will be responsible to process bank deposits and applications for new connections the Severn Trent water & waste network to meet daily service level agreements reported to OFWAT. We are looking for an experienced candidate with a positive attitude, always taking a proactive approach in order to complete tasks on strict timescales. Your day to day activities will include processing new connection applications onto SAP to daily SLA, contacting customers to obtain payments, responding/resolving customer and intra departmental queries, communicating with New Connection team, and support other team.
As a Capital Income Advisor, your key skills and competencies will include: - A customer focused attitude - having a positive and empathetic approach to resolving customer queries - Ability to complete tasks in a strict timescale and also have the ability to multitask - A 'Right first time' attitude - focusing on high quality of work - Ability to work well in a team, sharing knowledge, and being supportive - Works well under pressure with the ability to remain calm and self controlled - Ability to adapt to change, drive own development, and have the ability to work in a target driven environment - GCSE's or equivalent in English and Maths at grade C or above
Severn Trent benefits include: - Salary of £21,000/annum - A fantastic pension scheme - 25 days' holiday plus bank holidays, with the option to buy or sell up to 8 additional days per year - Full range of Flexible benefits such as: SMART water (save money on your bills), private medical insurance, dental insurance, childcare voucher scheme
Severn Trent is located in the heart of Coventry. We are only a 10 minute walk from the Coventry train station and a 5 minute walk from nearby bus stations making your commute journey very easy and accessible.
Who are we?
We are a FTSE 100 water company, serving 8.1 million people across the Midlands and into north and mid-Wales. Our customers, and the communities that we live and work in, are at the heart of everything we do and we're proud to be building a lasting water legacy. Our vision is to be the most trusted water company by 2020, delivering an outstanding customer experience, the best value service and environmental leadership. And we'll achieve that by putting our customers at the heart of everything we do, driving operational excellence and continuous innovation, investing responsibly for sustainable growth, changing the market for the better and creating an awesome place to work.
How to Apply
If this sounds like a role you are interested, please apply on the link below.