Customer Service Technical Support

Recruiter
Oakland Recruitment
Location
Newcastle
Salary
27000.00 GBP Annual
Posted
10 Aug 2017
Closes
07 Sep 2017
Contract Type
Permanent

CustomerTechnical Support - Newcastle under Lyme salary up to 30k

HOURS: Monday - Friday 9 - 5

Experienced Customer Technical Support from a construction or building supply background. Ideally we are looking for someone who is systematic and analytically minded with their approach. The successful candidate will also need to demonstrate good communication and numeracy skills with a working knowledge of Microsoft Outlook and Word. They will preferably have experience of providing technical support by telephone, working alongside the Business Development/Sales team completing tenders to meet deadlines. Creating technical drawings for the team or clients when required.

THE ROLE

The role involves:

  • providing technical information to customers over the phone

  • producing technical documentation for construction projects

  • assisting in technical product specifications updating and revisions

  • assisting in producing new ideas to promote systems and new concepts to team

  • working alongside the Business Development/Sales team completing tenders to meet the submission deadlines

  • creating technical drawings for the team or clients when required

HOURS: Monday - Friday, 9:00-17:00