Sales/Customer Service Administrator

Recruiter
Hollyfield Personnel
Location
Lichfield
Salary
7.69 GBP Hourly
Posted
10 Aug 2017
Closes
07 Sep 2017
Job Type
Administrator
Contract Type
Permanent

Our well established client based in Lichfield is currently recruiting for a Sales / Customer Service Administrator on a temporary to permanent basis.

Duties Include:

  • Monitoring outstanding orders and provide customers with order updates, verbally and in writing
  • Releasing customer deliveries on suppliers systems
  • Place new orders and chase existing orders with suppliers
  • Managing own supplier account
  • Monitor collections and deliveries as required
  • Oversee customer returns back to suppliers and monitor corresponding stock and credits
  • Check suppliers invoices and undertake some basic reconciliation
  • Deal with all returns and order related issues
  • Ensuring to provide a high level of customer service at all times
  • Uploading new products onto the company website creating product and attributes etc.
  • Amending product prices and information following supplier update
  • Dealing with new sales enquiries by inbound telephone calls / emails

Skills / Experience Required:

  • Positive / flexible approach
  • Strong interpersonal skills
  • Track record of solving problems
  • Motivated
  • IT Literature
  • Strong communication skills

Hours of Work:

Monday to Friday 9.00am - 5.30pm / 9.30am - 6.00pm (allocated as per rota)

Must be flexible to work weekends occasionally with a day off in the week

Salary:

GBP7.69 per hour

12 weeks TTP

***Please note due to a high volume of applications if you have had no response within 5 working days then please assume that on this occasion you have been unsuccessful.***