Customer Service Coordinator

WR Support Services
18000.00 GBP Annual
10 Aug 2017
22 Aug 2017
Contract Type
German Customer Service Co-ordinator- Cannock- Up to GBP18,000pa

GBP16,000- GBP18,000pa, depending on experience
Full Time- Monday to Friday, 8:30am- 5:30pm
20 days holiday
Parking onsite

I am seeking an experienced Customer Service Co-ordinator that is fluent in speak and writing German for a fantastic opportunity at a large logistics company based in Cannock. The company specialises in Manufacturing and Logistics transporting automotive parts back and forth with Germany.

German Customer Service Co-ordinator responsibilities
- Main contact between the company and their automotive customers predominately in Germany
- Obtaining updates from hauliers that are delivering goods and dealing with any arising issues
- Booking time slots for deliveries into plants using customer's portal
- Dealing with any customer queries or problems
- Ensuring that deliveries into the plants run as smoothly as possible and are on time
- KPI data collection for delivery times
- General administration duties

German Customer Service Co-ordinator Requirements:
- Fluent German language skills are required for this position

- Knowledge of the automotive manufacturing industry

- Excellent with Microsoft Office

- Excellent organisational skills, and an ability to work under pressure

- Be a confident and sharp witted individual, ability to be a member of a team, working with fellow colleagues

- Must have a valid driver's licence

White Recruitment Ltd is acting as an Employment Agency in relation to this vacancy.