Client Relationship Manager

24000.00 - 24000.00 GBP Annual + GBP24000/annum excellent bonus
10 Aug 2017
07 Sep 2017
Job Type
Contract Type
Job Title: Client Relationship Manager

Location: Southam

Salary: to GBP24,000 plus excellent bonus structure

Our client is an award-winning and innovative businesses who provide services to companies across the UK. Due to continued growth, they are now looking for a proactive individual to join their team in a varied and busy role, which will involve building long-term relationships with their clients as well as developing new relationships with prospective clients, who have shown interest in the services provided.

Key responsibilities:

* Nurturing existing client relationships, monitoring customer service levels and ensuring that clients have an excellent experience from initial contact, throughout.
* Utilising our client's bespoke CRM system to log all client activity, advising senior management of any customer service progress and successes.
* Assisting with marketing activity with targeted lists of customers and prospects
* Following up opens/click-throughs from e-marketing campaigns by telephone in a consultative manner, to introduce their services
* Ensuring that all leads generated from any marketing and telephone activity are followed up promptly, sending out further literature as required and arranging appointments to meet with decision makers.
* Keeping the company CRM system updated with phone calls, leads and appointments
* Assist with other marketing processes as required, such as social media bulletins and other advertising content.

Skills/experience required:

* Must meet the Company Values - Professional, Energy, Quality
* A self-starter with experience of working in a targeted sales environment and able to work under own initiative.
* Proactive and able to develop lasting business relationships with both existing and prospective customers, ensuring that the customers' needs are always met (and exceeded!).
* Excellent organisational and administrative skills
* Good attention to detail with good overall numeracy and literacy skills
* Driving license and own transport as once trained, you will be visiting clients at their premises from time to time.
* A healthy attitude to work and able to function as a high performer in a team of like-minded people.

If you would like to apply for this opportunity, please submit an up-to-date CV including details about your current or most recent salary and your availability/notice period. You can also call Inga Biel on (Apply online only) for a discreet and confidential discussion about the role