Supporter Data Manager

West Midlands Region
10 Aug 2017
14 Aug 2017
Job Type
Contract Type
Spurgeons is one of the UK's leading children's charities, firmly supported by Christian beliefs and values, helping to support disadvantaged children and their families through delivering projects to support children, young people, their families and communities to find long-lasting solutions to the challenges they face.

We are passionate about the work we do and need equally committed members on our team to help us achieve those goals.

We have an exciting opportunity for an exceptional Supporter Data Manager to join our Fundraising Group. In this role you will take an active role in delivering an upmarket experience through a range of fundraising campaigns. Experience developing supporter journeys and working with big data will help drive supporter loyalty and satisfaction bringing to life the impact supporters are making in the lives of the UK's most vulnerable children.

You will definitely be a strategic thinker executing innovative strategies to ensure our data is being captured correctly and also used in the most beneficial ways. A clear view of the bigger picture but with an eye for detail and fantastic relationship-building skills.

You'll be confident working to test and measure strategies to capitalize on future activities and methods that work, and have a good working knowledge of GDPR

To perform well in this role, you'll need:

Experience building Reports and designing KPI's for marketing

Experience working with customer/ supporter data to engage and raise funds from existing donor base as well as acquiring new supporters.

Strong project management skills

Experience working as part of a team delivering broader marketing campaigns

Experience of delivering integrated projects

Experience providing data and strategic supporter journey direction for fundraising/marketing campaigns across a range of channels including direct mail, video, email, online and social media

The ability to work independently to drive innovation, creativity and results

This role offers you the opportunity to integrate the Christian faith and be sensitive to its various expressions across cultures and denominations.

We are committed to safeguarding the welfare of children and young people we serve. This post is subject to necessary safeguarding checks including an appropriate level DBS Disclosure.

Spurgeons is a Living Wage Employer

Please note if you do not hear from us within two weeks after the closing date we are afraid that you have not been successful on this occasion.