Telecoms Support Executive

Burton Commercial
£18500 - £20000 per annum
08 Aug 2017
24 Aug 2017
Contract Type
Full Time
My client is currently recruiting for a Telecoms Support Executive to join their busy team in Burton on Trent.

The role will involve:
• Deal with incoming enquiries
• Handling discount authorisation process
• Providing technical support
• Being proactive with customer care
• Working with field based Business Development Managers and Internal Partner Development Executives to manage and service accounts

Experience required:
• Previously having worked in a Customer Service environment
• Strong verbal and written skils
• IT or Telecoms experience would be an advantage
• Excellent communication skills
• Good problem solving skills
• Outstanding organisation skills
• Experience of working in a fast paced pressured environment
• Help desk experience

The package will include:
• Basic £18.5k to £20k per annum
• Bonus after 12 months within the company based on performance
• Hours: Monday to Thursday 9:00 a.m. to 5:30 p.m and Friday 9:00 a.m. to 3:00 p.m, with a half an hour for lunch each day – 37.5 hours per week
• Stakeholder pension scheme
• Life assurance
• Health Cash Plan
• 28 days holiday (inc. Bank/Public Holidays), increasing with service

If you are interested in this role, please apply online or email your CV to or alternatively, please call 01283 512225 and speak with Jessica!
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