IT Support Analyst

Recruiter
Keystone Consultants Llp
Location
Leamington Spa
Salary
£16,000 - £30,000
Posted
08 Aug 2017
Closes
09 Sep 2017
Contract Type
Full Time
We are working with a highly successful IT consultancy who due to increased demand and year on year growth are looking for talented self-motivated individuals with a passion for IT to join a successful team.

Are you a flexible self-motivated individual with good attention to detail, have excellent interpersonal skills, lots of confidence and capable of working under pressure?

This could be the ideal role for you.

Job description:

We are seeking an IT Support Analyst to work with our client in an expanding IT support company. You will be required to deliver an efficient role in supporting our clients and their IT infrastructure.

Your main role will be to:

- Work both in the office near Leamington Spa and on various client sites as required, all predominantly Warwickshire based.
- Install and configure new hardware including Microsoft based Servers, PCs, UPSs, routers/firewalls, and other peripherals.
- Maintain, upgrade and repair existing Servers, PCs, and additional hardware.
- Support existing users with their data and applications on the phone and in person, troubleshooting day to day problems, administering networks, setting up mobile devices, advising staff and much, much more.

Candidates should have:

- The ability to communicate technical issues to customers of varying IT knowledge.
- Methodical and disciplined problem solving and fault finding skills. High degree of accuracy and attention to detail.
- A good working knowledge of: Windows Server 2003/2008/2011/2012, Exchange, Networking, Firewalls, VPN, XP and Windows 7 & 10.
- MS Office, IT peripherals including printers, scanners and projectors, knowledge of LAN, WLAN and WAN technology is desirable.
- Mac experience, SharePoint and web design knowledge might be an advantage.

Essential

As a minimum you should have a good level of secondary education in technical subjects and working experience in a computer/IT environment.

Driving Licence and car, as the successful candidate will spend time both in the office and with clients.

Why consider a career with our client?

- Well-established IT company celebrating our 11th year.
- Office is in a tranquil rural location based outside Leamington Spa, with a strong local client base predominantly in Warwickshire keeping travel to a minimum.
- A working environment that is challenging but fun.
- Everyone is valued and treated as an individual.
- A small team made up of varying skill sets that allow everyone to get involved across the remit of any number of exciting projects.
- Free Office Parking!