CRC Digital Case Manager

Recruiter
BROOK STREET BUREAU Coventry
Location
Coventry
Salary
£8 - £9 per annum
Posted
08 Aug 2017
Closes
09 Sep 2017
Sector
General
Contract Type
Full Time

CRC Digital Case Manager


Brook Street Coventry are currently looking for experienced case managers in the Coventry area to work with a worldwide leading automotive company.


This role is to provide a proactive service to customers whilst providing support and giving coaching on complex cases. It will be your role to deal with all email customer contact within the marketing and digital team. You will have to manage your own case load whilst still being able to help other members of the team.


The perfect candidate must have at least 2 years customer service experience, excellent written communication skills, be hard working and willing to help other people.


This role is an 8 week temporary to permanent contract, hours are between 8 am - 6 pm Monday - Friday with 1 Saturday every 4 weeks.
The salary is £19,000pa which increases to £21,000pa after 18 months.


This job was originally posted as www.totaljobs.com/job/75416608