Customer experience team manager

Recruiter
BROOK STREET BUREAU Coventry
Location
Coventry
Salary
£27000 per annum
Posted
08 Aug 2017
Closes
16 Aug 2017
Contract Type
Full Time

My client, a global leading provider of outsourced business solutions for the automotive industry, is looking to recruit a CUSTOMER EXPERIENCE SUPPORT TEAM MANAGER. One of the biggest names in the automotive industry is recruiting and you could join an expanding and successful team.

You will be responsible for ensuring the customer experience team provide a high quality service to all customers and excellent support to the retailer network. They are the face of the company and it is vitally important that an excellent level of service is provided to each individual, demonstrating that they are knowledgeable on the brand and products. You will be leading them to achieve this exemplary service throughout every touch point.

Do you have:
*1-3 years experience in a management role?
*An ability to make quick and competent decisions?
*Excellent time management skills?
*An ability to influence effectively across the network, balancing a range of priorities?
*An ability to work well under pressure?

Are you:
*Highly motivated, energetic and an inspirational leader?
*A team player who is results orientated with a determination to make things happen?
*Confident and out-going with exceptional networking, interpersonal and influencing skills?
*Empathetic and able to develop and manage a high performing team?

Along with great working hours and a competitive salary, this role comes with many benefits including:
*Competitive salary
*Company Laptop
*Cash back health care scheme
*Life assurance
*Car salary exchange scheme
*25 days annual leave
*Permanent health insurance

If all of the above sounds like you then please apply!! -02476256641


This job was originally posted as www.totaljobs.com/job/75414845