Compliance Analyst Administrator

Recruiter
Next Recruitment Ltd
Location
Birmingham
Salary
£9 per hour
Posted
09 Aug 2017
Closes
24 Aug 2017
Contract Type
Full Time

Compliance Analyst Administrator – Temp to Perm Contract

Salary: £9.00ph / Permanent £19,907pa (raising to £21,907pa after 6 months’ probation)

Location: Bham Business Park (B37)

Hours of Work: 8.00am – 5.30pm – Mon – Fri

  • MUST HAVE COMPLIANCE EXPERIENCE – THIS IS ESSENTIAL
  • Ensure the company have a robust process for proactively & reactively investigating incidents involving driver resource as directed by the Manager/Senior of Compliance
  • Proactively build and maintain reporting around drivers damage capture performance
  • Produce accurate reporting for customers around drivers damage capture performance
  • Complete daily, weekly and monthly analysis and reporting for both internal and customer use
  • Identify poor performance trends and make recommendations for change
  • Assist in the development of the driver operations department through identification of and communication with poor performing drivers specifically related to damage capture
  • Provide day-to-day support to Compliance irregularities
  • Develop processes for the improvement of driver training, driver performance and tools for damage capture.
  • Assist on the resolution of any customer complaints / concerns and recommend corrective action in order to prevent re – occurrence of events
  • Producetimely reports ensuring efficiency and productivity targets are met and dealing with any performance monitoring or issues that arise from them
    Investigating and identifying the cause of irregularities and errors. Produce ad-hoc reports as requestedDirecting Compliance issues to appropriate departments from investigations and resolutionsEnsure all Compliance logs are kept up to dateInvestigate & research all complaintsParticipating in Compliance audit reviewsDeveloping effective lines of communications between different teams. Collaborating with other departments to direct Compliance issues.
  • Investigating and identifying the cause of irregularities and errors
  • Proactively build and maintain reporting around drivers’ damage capture performance
  • Complete daily, weekly and monthly analysis and reporting for internal use
  • Produce ad-hoc reports as requested
  • Identify poor performance of drivers and communicate specifically to assist their development

This job was originally posted as www.totaljobs.com/job/75443152