Managed Services Admin Coordinator

Total Access
09 Aug 2017
17 Aug 2017
Contract Type
Full Time
Total Access (UK) Ltd is the UK’s leading rope access company and provider of height safety support services, with a reputation for delivering first-class operational and technical services. With our dedicated attention to providing safe, quality solutions, we have remained at the forefront of our industry for over 20 years. Our people are innovative problem-solvers who are passionate about helping clients keep people safe at work. Our Managed Service Department manages the PPE needs of our clients including inspection and stock levels.

As Managed Service Admin Coordinator, reporting to the Managed Service Manager, you’ll constantly be in contact with clients, and will be responsible for organising their training and inspections. You’ll also need to coordinate personnel to ensure they are in the right place at the right time for training and medicals. You will need to ensure compliance with all Managed Service contracts/SLA’s in line with contractual obligations legislation, and maintain accurate information on the database. Other duties of the Managed Service Admin Coordinator include but are not limited to:

• Producing management reports for clients involving the use of Access and Excel
• Answering telephones and taking messages
• Sending out correspondence either via mail or email
To be successful as Managed Service Admin Coordinator, you’ll need to be proficient in Microsoft Office, particularly Excel and Access. This should be supported by experience in a similar role, and a good level of education. Rapidly able to develop knowledge of Total Access IT systems, our products, structure and how to work effectively with our various departments, as Managed Service Admin Coordinator, you can also offer:

• Ability to carry out all administration tasks to an excellent standard
• A willingness and ability to work effectively individually or as part of a team
• Good problem solving skills
• An excellent telephone manner, and interpersonal and influencing skills
• An organised and self-motivated personality, who enjoys the process of taking a task from its inception to its conclusion

Full training will be given to the successful applicant.

If we’ve just described you and your career aspirations as a Managed Service Admin Coordinator, then please click on the APPLY button below.

Managed Service Admin Coordinator Job Reference number: OLR13315

Total Access (UK) Ltd are an Equal Opportunities Employer.
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