Service Desk Analyst / 1st Line Support

Recruiter
Rethink Recruitment Solutions Limited
Location
Coventry
Salary
£16k - £18k pa + Bonus + Benefits
Posted
09 Aug 2017
Closes
17 Aug 2017
Contract Type
Full Time
Service Desk Analyst / 1st Line Support Analyst- Coventry - £16,000k - £18,000k + Bonus + Benefits

A new opportunity has arisen for a Service Desk Analyst to join an expanding IT team based in Coventry. The Service Desk Analyst will provide technical support to internal customers who require assistance on their range of products and services. The role is a fantastic opportunity for a talented individual to take an active role in providing a first class support service to their staff.

The successful candidate will take ownership of tickets to resolve customer issues, liaising with the relevant teams to identify and if needs be, escalate issues as required.

The successful candidate will have some experience in a Service Desk environment with Windows support.

This is a very exciting time in the organisations expansion, so if you want to work for an organisation that values their employee's and that offers a relaxed but focussed environment, then please apply below for further information.

Service Desk Analyst / 1st Line Support Analyst- Coventry - £16,000k - £18,000k + Bonus + Benefits