Customer Services Assistant (Financial Services)

Morgan Parkes Recruitment
From £18,000 to £21,000 per annum
09 Aug 2017
24 Aug 2017
Contract Type
Full Time

Job Title: Customer Services Assistant (Financial Services)

Salary: £18,000 to £21,000 depending on experience

Benefits: Excellent benefits

Location: Solihull Town Centre


A well-known international insurer has recently expanded into fantastic new premises in the centre of Solihull and is growing their team considerably over the next few months. This is a company committed to helping people plan and build a secure financial future using highly regulated financial products and advice.

Due to continued success and business growth, an exciting opportunity has arisen for a Customer Services Assistant to join the existing team. Experience of Financial Services would be a strong advantage, although full training will be provided.

Key Duties:

·Answering customer enquiries over the phone, and by email

·Update and chase all active cases, including legal, valuation and compliance queries

·Production and distribution of status reports, including month end management information

·Updating and verifying support documents and information

·Providing feedback with respect to product development and commission setting

·Data input

Key Skills/Experience Required:

·Experience of working in Financial Services (ideally mortgages) would be a strong advantage

·Proficient IT skills including Microsoft Office packages

·Good written and verbal communication skills

·Team player; flexible attitude

·Conscientious with attention to detail

·Ability to work under pressure

This is an excellent role for an experienced and enthusiastic Customer Services Assistant looking for a position within a rapidly expanding company. In return you will receive a salary of £18,000 to £21,000 per annum plus excellent benefits.

For more information, or to apply for this vacancy, please email your CV or call 0121 296 5766.

Morgan Parkes Recruitment Ltd operate in the UK and can only process applications from candidates who are currently eligible to live and work in the UK. We operate a strict equal opportunities policy.

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