Technical Customer Service Advisor

Recruiter
Hewett Recruitment
Location
Worcester
Salary
£7.50 per hour
Posted
09 Aug 2017
Closes
09 Sep 2017
Contract Type
Full Time
We are currently recruiting Technical Support Advisors to work in Customer Service based roles in a fast growing and continually expanding company. The ideal candidate will be used to working under pressure, enthusiastic, have excellent communication skills and have previous experience of a similar IT technical support based customer service role.

Responsibilities:

* Dealing with customer queries and delivering a high level of customer service.
* Liaising with internal IT departments.
* Identifying and resolving technical issues prior to escalating.
* Undertaking all admin duties on any ad-hoc tasks as they arise.
* Helping to achieve the departments KPI's.

Based in Worcester, commutable from Droitwich, Kidderminster and Malvern. You will be required to work various shift patterns between the hours of 8am-8pm. Temp to perm opportunity available for the right candidate. £7.50 per hour.

This job was originally posted as www.totaljobs.com/job/75459159