Templine Employment Agency are looking to recruit a Telesales Agent to join the team based at our prestigious client based in Coleshill, Birmingham.
The successful candidate will manage inbound emails and telephone enquiries and continuing the relationships with current customers.
• Qualifying and identifying your customer's requirements
• Producing finance quotations as per your gathered information
• Liaising with group dealers
• Proactively closing customer sales and upselling to customers
• Working within given deadlines and targets
• Following departmental processes
• Managing sales targets What we need from you :
• Customer service experience
• Demonstrable ability to meet targets
• Excellent listening skills , ability to find out what your customers wants and needs, and how to make that happen
• Able to shift gears if a sale isn't going the way you envisioned Key Skills
• The ability to work in a fast paced environment
• Excellent telephone manner
• Drive and Enthusiasm
• Ability to self-motivate is critical as well as being able to work as part of a team
• Essential time management skills and attention to detail
• Computer Literate
• Focused and driven to exceed sales targets
• Sales call centre experience required
• Basic salary GBP17,500 straight perm position.
• Commission based on sales paid monthly
• 25 Holidays including Public Bank Holidays
• Fun lively working environment
• Pension Scheme
Hours of work: Weekdays 08:00-16:30, 09:30-18:00 rota. Will include working 1 in 3 Sundays including bank holidays as part of a rota basis.