Temporary Fleet Administrator

SMH Fleet Solutions
08 Aug 2017
17 Aug 2017
Contract Type
Full Time
SMH Fleet Solutions Limited
Nissan Fleet Administrator
12 Month Fixed Term Contract
Worcester, Norton

SMH Fleet Solutions is a well-established, independently owned and growing business specialising in the field of Vehicle Logistics and Fleet Management working on behalf of a range of credible vehicle manufacturers, dealerships and leasing companies. We are a market leader in our field and proud of our reputation for delivering excellent services.

We are looking for a confident, experienced administrator with a real passion for customer service. Someone who strives to consistently exceed business and customer expectations, is well organised and able to prioritise, with excellent written and verbal communication skills.

Key responsibilities will include:

Consistently and successfully maintaining a fleet of 400 vehicles.

Receive vehicle arrival paperwork and advise the workshops the vehicle is ready for PDI (pre-delivery inspection.

Fleet administration from point of order to making the vehicle live.

Checking customer’s driving licences with the DVLA online system.

Preparation of vehicles in line with instructions from the manufacturer.

Effectively liaise and communicate with internal departments, manufacturers and customers.

Effective handling/resolution of customer issues or queries.

Responsible for creating, updating and maintaining accurate computer records appropriate to vehicle bookings and customer contact.

Creation of regular reports as required by management or the customer.

Essential requirements:

At least an intermediate working knowledge of Microsoft Excel.

The ideal candidate will consistently demonstrate a proactive approach to their working life with a good “can do” attitude and a minimum of 2 years’ experience within a similar role or industry. Fleet industry knowledge would be desirable but not essential.

Although we will provide full training, we are interested in receiving applications from candidates who already possess the ability to effectively prioritise their individual work load as well as demonstrate a strong team work ethic.

We are offering a competitive salary, 23 days holiday + bank holidays, free onsite parking and a variety of staff benefits.

This job was originally posted as www.totaljobs.com/job/75143560