Salary: Circa £18,000 - £19,000 per annum depending upon experience
Full Time: (on an annualised contract)PermanentLocation: Head Office, West BromwichThe Society are looking to recruit a mortgage processor to process mortgage applications within agreed service standards with a high level of accuracy and provide excellent customer service.The role is primarily based within the Lending division within the Residential Mortgage Operation. However, the successful candidate will have involvement with other areas of the Operation including Testing, Telephony and Customer Services as required.At the West Brom you’ll have every opportunity to take the next step and keep moving: we’re well known for providing excellent development support and always promote from within wherever possible.Key Responsibilities ·Progression of new applications through to offer stage ·General administration within the team·Reviewing mortgage related documents i.e. valuations, payslips, P60’s etc.
Skills & Attributes ·Ideally twelve to eighteen months customer service or administration experience, preferably in the mortgage sector·Good level of PC skills·Excellent communication skills·Ability to work under pressure and to strict deadlines·High levels of competency and accuracy
What’s in it for you?·Performance related pay scheme ·Generous annual leave starting at 25 days·Pension scheme ·Life assurance·Corporate discounts
Inspired by the Society’s Vision and Values, it’s not just what we do but how we treat our colleagues and customers that make the people at the West Brom really stand out from our competitors.
Head Office: 2 Providence Place West Bromwich B70 8AF. www.westbrom.co.uk The West Brom is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. Register no. 104877. ‘the West Brom’ is a trading name of West Bromwich Building Society.
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