Senior MI Analyst

Coburg Banks IT
£23000 - £27000 per annum + Excellent Benefits
08 Aug 2017
24 Aug 2017
Contract Type
Full Time

Job Title: Senior MI Analyst

Location: Walsall

Salary: £24,000 - £27,000 dependent on experience - plus Benefits

An established and well known organisation is looking to recruit an experienced Senior MI Analyst to join their Business Intelligence, MI & Resource Team. Centrally based, in an excellent location, the client provides an excellent and stimulating environment where you will work amongst an existing team of talented IT professionals.

Working alongside the Customer Experience Manager as well as a designated Business Analyst with the focus of improving the Customer Journey, you will be tasked with ensuring that reports are produced accurately and validated, ready to be submitted to stakeholders within agreed service levels. You will also ensure that reports are allocated to the most appropriate resource available.

With experience in a similar role you will have strong data analysis skills and experience of dealing with large datasets and high volumes of data as well as experience of using multiple systems to retrieve data and produce reporting.

As an experienced Senior MI Analyst, you will have working experience of SQL Server and/or QlikView (or other, similar reporting databases). Further to this, you will also have good (ideally advanced) Microsoft Access & Excel skills. Any experience of eGain or similar customer engagement software would be highly advantageous, although not essential.

The Benefits:

  • Excellent salary
  • Desirable location
  • 28 Days holiday
  • Onsite Gym
  • Pension scheme - Contribution up to 6%
  • Training/ Development
  • Free Parking


  • Experience of SQL Server and/or QlikView (or other, similar reporting databases)
  • Advanced Microsoft Access & Excel skills - although a good level of working knowledge will suffice.
  • You will have strong Stakeholder Management experience.
  • Experience of building reports within given guidelines and service levels.
  • You will be highly numerate and have excellent attention to detail.

Ideally you will have experience of eGain or a similar Customer Engagement Software, although this is desirable.

This role requires you to have excellent written and verbal communication skills.

Coburg Banks IT specialise in recruiting in a variety of areas including: Development, IT Support, Programme and Project Management, Business Analysts and Testing as well as mid to senior level IT appointments. We would welcome the opportunity of helping you in your career, so please send a copy of your CV to us

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