Credit Controller

31 Jul 2017
27 Aug 2017
Contract Type
Full Time
Credit Controller - Group Finance & Admin Team

The Credit Controller will be responsible for delivering against cash collection and aged debt reduction targets. Timely and accurate allocation of customer receipts, whilst maintaining customer service standards and support to the team.

Key accountabilities:

Achieve/exceed monthly cash collection and aged debt targets taking in to account to notify any circumstances that may impact target achievements. Highlighting issues & customer invoice queries to Group Finance Manager in advance

Daily chasing of accounts for payment, predominantly by phone, ensuring customer payments are received to agreed credit terms. Managing overdue debts in line with the Collections processes and where necessary placing accounts on stop and instigating the legal process

Effective monitoring of customer payments to achieve cash and aged debt targets. Ensure prompt action is taken for failed promised payments and continued late payment

Applying for credit limits from credit insurers and review customer credit worthiness from credit provider ensuring customer accounts do not exceed insured credit limits

Accountable for end to end management of debtors ledger

Raising of credit note requests & obtaining approval and chasing POD's

Emailing of daily invoices and monthly statements

Accountable for obtaining customer remittance to ensure accurate and timely allocation of customer payments (Cash / Cheque, Credit card and BACS) to the sales ledger with no outstanding amounts and maintaining unallocated cash to a minimum

Accountable for logging, monitoring and following up customer invoice queries with internal resources to enable prompt resolution and minimizing delays to payment

Ensure customer master data is correct and correct payment terms applied to the customer account

Reporting of problematic overdue customer accounts to Group Finance Manager

Ensure all filing is kept up to date and in order

Work to achieve all individual objectives as set and agreed with Group Finance Manager

Work as part of the team in a positive manner, work to achieve team goals and objectives highlighting issues to Group Finance Manager

Maybe required to travel to other sites across the group

Undertake any other duties as required that support achievement of team or departmental objectives

Participate positively in projects, development of internal processes and activities, outside normal duties

The successful Credit Controller will have:

GCSE standard in Mathematics and English Language

Minimum 2 years' experience within Credit Control

Experience of dealing with customers over the telephone, confident and persuasive communicator

Key Working Relationships

Strong communication skills required to build and sustain relationships with our external customers, and internally across all divisions of the business

Experienced in Credit Control / Debt Collection activities

Strong numerical skills backed with analytical skills

Good knowledge of systems

Experience, knowledge and ability to use Microsoft Word, Outlook and Excel

Able to work on own initiative, make informed decisions and adapt to change positively

Time Management and prioritisation

Strong team player

Strong personality and flexible

Used to working under pressure

Desirable criteria:

Experience of working in a manufacturing environment

Full driving license

Please apply online to be considered for the Credit Controller role.

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