Customer Service Account Manager

Us Consultancy Limited
From £25,000 to £28,000 per annum Excellent benefits
10 Aug 2017
26 Aug 2017
Contract Type
Full Time
This is an exciting opportunity an enthusiastic individual to join one of the fastest growing companies in the UK and embark on the path toward a successful and rewarding career.

The expectation is to provide first class customer service to our clients valued customers and sales support to an established and successful sales team, all within in a fast moving B2B environment. You will be required to demonstrate exceptional organisational skills paired with highly efficient and accurate administrative ability. You will be involved in all aspects of the business cycle and offer an all round customer focused approach.

You will gain:

o The opportunity to work in a friendly and supportive team environment
o Experience working amongst some of the industries leading experts
o Exposure to some of the most innovative products and solutions in the UK market
o Ongoing focus on building skill sets and personal development

You will need to:

o Be outgoing, positive and have excellent communication skills, particularly on the telephone
o Be commercially minded
o Demonstrate strong mathematics and numeracy
o Demonstrate competent practical Microsoft excel skills (Navigation, formatting, basic formula)
o Be a flexible and supportive member of the team
o Manage a healthy workload and maintain focus and organisation
o Be able to understand and effectively follow company process and procedure
o Have a track record of customer service success and a desire to improve the customer experience
o Show a desire to learn about new and existing products

Minimum requirements:

o 2 years + experience in a B2B customer service role
o Competent user of Microsoft office functions, particularly MS Excel

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