IT Support Assistant

Recruiter
Anonymous
Location
Droitwich
Salary
15000.00 - 25000.00 GBP Annual + GBP15000 - GBP25000/annum Pro rata
Posted
11 Aug 2017
Closes
14 Aug 2017
Contract Type
Permanent
Are you seeking an IT Support Assistant position where you will:
*Have flexible part time working hours
*Work for a growing international business
*Have great development and progression opportunities
There is now a brilliant opportunity to join a growing organisation seeking an IT Support professional to assist with the daily IT and Business Systems.

As a successful IT Support Assistant you will be responsible for:
*Fault finding and resolving IT issues for staff across the business via telephone and email across multiple sites
*Escalating issues to 2nd or 3rd line where necessary
*Track all issues and keeping internal customers up to date and well informed
*Help with manual and UAT testing of websites and applications
*Keep to warehouse SLAs and deliver effective resolutions
*New user setup and internal support for telephony, desktops, laptops and MFDs
To be considered as an IT Support Assistant you should have experience in:
*First or Second line support for either Hardware or Software
*Working with 3rd parties in fault resolution
*Understanding of Networking, Firewalls and Security
It would be beneficial as an IT Support Assistant if you had experience in:
*Manufacturing/Warehouse environment
*ERP or API or bespoke software troubleshooting
Based in Droitwich this IT Support Assistant role is offering GBP25,000 pro rata with flexible part time hours. Commutable via car from: Worcester, Pershore, Malvern, Kidderminster, Stourport-on-Severn, Hartlebury and Bromsgrove.
We also operate a referral scheme so if you do know an IT Support Assistant then please do get in touch