10 x CALL AGENTS

Recruiter
Hollyfield Personnel
Location
Kenilworth
Salary
7.20 GBP Hourly
Posted
12 Aug 2017
Closes
30 Aug 2017
Contract Type
Permanent

Our client is forever expanding and looking for a number of staff to join them on a Temporary to Permanent basis

Duties Include:

  • Dealing with general customer service enquiries
  • Investigate and identify root causes for customers and resolve complaints
  • Liaising with departments to create the best solutions for customers
  • Providing a consistently good level of customer service within a timely manner and within SLA's
  • Receive and make calls in a professional manner

Skills/Required Experience:

  • Exceptional communication skills both written and verbal
  • Ability to solve problems
  • Handle complaints professionally
  • Able to handle inbound and outbound calls
  • Good negotiation skills
  • IT literate
  • Ability to work in a fast paced environment
  • MUST BE A DRIVER DUE TO LOCATION

Working hours:

Full Time and Part Time hours available

Salary:

GBP7.20-GBP7.50 per hour rising to GBP17,000 after 8 weeks

This is a FANTASTIC opportunity. Please apply or contact Hollyfield Personnel if you believe this role is for you!

***Please note due to high volume of applications if you have had no response within 5 working days then please assume that on this occasion you have been unsuccessful.***