Customer Service Agent

Worcester Commercial
18000.00 GBP Annual
12 Aug 2017
30 Aug 2017
Contract Type
Outbound Customer Service Advisor
GBP18,000 to GBP20,000 Per Annum
Droitwich Spa

About Our Client

My client, a leading organisation within their industry is currently seeking an Outbound Customer Service Advisor to join their team on a permanent contract. They have a strong team ethic and are looking for somebody to share their passion in driving the business forward.

Job Description
The offices based in Droitwich which is commutable from Stourport, Droitwich, Worcester and surrounding areas. The purpose of the position is to maximise sale potential in delivering exceptional customer service to their client base.
Main Duties:
  • To grow and develop the client base contacting new, potential and existing customers to discuss products and services.
  • Gain rapport with customers both new and existing customers over the phone and have an understanding of the client's needs.
  • Provide quotations to clients and send out samples of products to clients as requested.
  • Ensure that all of the key information is updated on company CRM system.

The Successful Applicant
  • Proven experience in a similar role
  • Confident and effective communicator with a professional telephone manner
  • Have a friendly and engaging personality with the ability to form and build customer relationships
  • Proven experience working as part of a team
  • Ability to demonstrate and excellent level of customer service.
  • Proven experience using Microsoft Word and Excel
  • Strong ability to prioritise and organise work
  • Excellent attention to detail

What's on Offer?
  • GBP18,000 - GBP20,000 per annum
  • 20 days holidays plus public bank holidays.
  • Hours of Work: Monday to Friday 09:00 - 5:30pm

How To Apply:

If you think you have the skills and experience we are looking for them please do not hesitate to email me:

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