Customer Service Coordinator

Recruiter
Proactive Personnel
Location
Cannock
Salary
18000.00 GBP Annual
Posted
12 Aug 2017
Closes
09 Sep 2017
Contract Type
Permanent

We are currently recruiting for a German Speaking Customer Service Coordinator to join an existing team. Our client is a well established automotive company offering exciting opportunities for Candidates who are looking for development and progression.

THE JOB ROLE

**Fluent German language skills are required for this position**

Main contact for the busy Cannock Office and customers predominately in Germany.

Obtaining updates from hauliers that are delivering goods and dealing with any arising issues.

Booking timeslots for deliveries into plants using customer's portal.

Dealing swiftly and precisely with any customer queries or problems.

Ensuring that deliveries into the plants run as smoothly as possible and are on time.

KPI data collection for delivery times.

ESSENTIAL

Excellent organisational skills and an ability to work under pressure and within a timeframe

Be a confident and sharp witted individual, but with an ability to be a member of a team, working in conjunction with fellow colleagues

Much preferred is the ability to be pro-active and be prepared to react to ever changing requirements

**Fluent German language skills are required for this position**