Working within a branch you will be dealing with existing clients and new walk in customers.
Role: To exceed client expectations in the delivery of our services, in nothing other than a positive, 'can do' manner, so that the client is delighted not only with what you have done, but the way in which you have done it
Responsible to: Reporting to your Branch Manager, you are also responsible to the clients, insurers, your colleagues and the company
Skills Required: Excellent communication and interpersonal skills, combined with the ability to learn quickly, organise yourself efficiently, think imaginatively and work well under pressure at all times
To respond quickly and effectively to client requests relating to their insurance policies
To arrange insurance cover as agreed with client
To develop a positive relationship with the client and show them where they can obtain better value on other insurances they hold
To ensure relationships with insurers are enhanced through your professionalism
To follow Branch procedures to protect the client, us and the insurer
To ensure all relevant information is given to the client as required
To take responsibility for your personal development in terms of understanding the policies, procedures, the legal and regulatory framework and to share this knowledge with your colleagues
To ensure you act in accordance with current regulatory procedures
As a committed member of the Branch team, you must be flexible and adaptable in terms of whatever may be required of you
Working Hours 9-5 Monday to Friday and every other Saturday 9-.00-12.00
Please note due to the high volume of applications we receive only successful candidates will be contacted.