IT Manager

Hays Specialist Recruitment Ltd
£39324.00 - £52793.00 per annum
11 Aug 2017
14 Aug 2017
Contract Type
Full Time
IT Manager vacancy in Birmingham £39,324-£52,793 per annum + 35 days annual leave + generous pension scheme + many other benefits Hays IT are working in partnership with a higher education establishment in the Birmingham area to recruit an IT Manager for the Hospitality and Accommodation services side of their organisation. Our client are seeking to appoint a senior IT Manager to work closely with the Senior Management team to ensure the delivery and support of systems and services that under pin the Hospitality and Accommodation operations for all stakeholders across the organisation. The post-holder will be responsible for leading a team that will develop and maintain a number of critical systems within Hospitality and Accommodation services and will have direct line management responsibility for IT Systems Specialists who deliver these services. The post holder will take responsibility as a Service Owner/Supplier Relationship Manager for specific technologies/services within the department. The post holder will champion the IT Infrastructure and Project delivery needs of Hospitality and Accommodation Services as supplied by IT Services. To work in conjunction with all areas of IT Services and the wider organisation to orchestrate coherent overall delivery of projects. Having a thorough understanding of HAS needs ensuring that IT elements are met in a way that is consistent with organisational standards. The post holder will work with HAS Senior Management Team, IT Services and other areas of the organisation to develop long-term strategic plans for the on-going delivery and development of services in line with HAS and organisational goals. The successful candidate will have demonstrable experience of liaising with and understanding customer requirements and possess a strong technical background across a range of technologies ideally including a broad understanding of IT platforms and technologies that support businesses in the following sectors: Catering, Hospitality, Sport & Leisure, Security, Conferencing, Cultural Venues, eCommerce, Childcare. Experience required in order to apply: A significant amount of experience in a large scale, complex computing environment, including day to day technical team leadership. A broad and deep technical background in IT, covering Windows client/server, business continuity and Information security, including specific experience in a number of the following areas: Windows clients, Windows Server, Microsoft SQL Server, Microsoft Office Demonstrable experience in managing a multidisciplinary IT technical team and/or leading activity within teams to ensure the successful delivery of IT projects. Experience or exposure to project management methodologies (such as PRINCE or APM) would be advantageous. Experience in similar Hospitality/Housing/Catering environment would be advantageous. A strong customer service orientation, clearly identifying user requirements and demonstrating the ability to negotiate, influence and resolve conflict with both internal and external customers where appropriate. A demonstrable understanding of ITIL Service Management/Service Delivery best practices, processes and procedures. If this sounds like a suitable role for you and you have the necessary experience please submit an up to date copy of your CV outlining your relevant skills and experience, together with your notice period/availability. For more information please contact Daney Bowen at Hays IT in Birmingham on 0121 230 1455. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at