Assistant Conference and Banqueting Manager - Burton-on-Trent

Hoar Cross Hall
11 Aug 2017
21 Aug 2017
Contract Type
Full Time
Assistant Conference and Banqueting Manager - Burton-on-Trent

An opportunity has arisen for a quality Assistant Conference and Banqueting Manager to join our dedicated, driven and aspirational team.

About us...

Set in 50 acres of quintessential English countryside, Hoar Cross Hall Spa Hotel is a Grade II listed stately home retreat that pairs period style with modern luxury and attentive service.

Far from imposing strict rules, regulations and regimes, the focus at Hoar Cross hall is on balancing the body and mind, restoring a sense of calm and promoting a general feeling of well being.

Hoar Cross Hall has undergone a significant period of refurbishment and upgrade in 2015, making it now one of the most sought-after destination spa hotels in the UK, with levels of service to match.

Our Vision

Creating memorable experiences, first time, every time

Our Mission

Our journey is unique
Our people are our strength
Our guests are our passion

About you....

To live and breath the Company's Mission, Vision and Commitments of People, Quality and Results.

About the Role......

Attend conference briefings to gain full knowledge of guest expectations, particularly in relation to room layout, theming, stage set up etc
Ensure the conference store room are kept tidy and trays, tables, chairs, skirting etc are maintained in an orderly fashion
Work efficiently with the conference sales team to deliver room set ups in accordance with clients expectations.
Assemble and disassemble tables and chairs with care, minimising damage to equipment and walls, including scratches, paint chippings, etc
Meet and greet conference guests giving each client a briefing and introduction to health & safety whilst on site, and review meeting details
To be first point of call for each conference guest and interaction with organisers throughout their event
Service meeting rooms during break times
Set up and service tea/ coffee station
Serve guests according to lunch requirements
Upselling of food and beverages at all opportunities
Report all incidents requiring maintenance to your Manager
Follow orders relating to equipment layout by clients details
Act upon opportunities in and outside of your department taking ownership to remedy guests and colleague needs
In the absence of your Manager take the responsibility to ensure the department is run to the set standard
To attend all relevant training as and when required
To develop and maintain good working relationships with all departments in the hotel
To work within other food & beverage outlets when conference rooms are not in use
To undertake special duties or work outside the normal daily/weekly routine but within the overall scope of the position at the request of the Conference & Events Sales Manager

We can offer....

Leisure Membership
Meals Provided
Discounts in the Retail Shop, Food and Beverage Outlets, Treatments and overnight stays.
Pension scheme
Recruit a friend Scheme
Induction and training programme
Flexible working arrangements to help balance work and home life

We are an Equal Opportunities employer and welcome applications from all sectors of the community.

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