Agresso Systems Support Analyst

Recruiter
Hudson IT
Location
West Midlands
Salary
£35k - £42k pa
Posted
11 Aug 2017
Closes
13 Sep 2017
Contract Type
Full Time
Agresso Systems Support Analyst
Based West Midlands / Warwickshire
Permanent Opportunity
Salary £35,000 - £42,000

*Working for a well established national organisation, based in their state of the art modern head offices.
*Great team environment and atmosphere in the organisation
*Exciting time in their history, lots going on to make it a very interesting opportunity
*Attractive benefits package
*Newly created role in an established and professional team

About the Agresso Systems Support Analyst Role:

*This is an exciting and multifaceted role which will involve a good deal of variety.
*1st, 2nd and 3rd line support to end users within the business
*Coaching and Training of users in collaboration with the L&D Team
*Implementation of new modules as they become available and are adopted within the business
*Development within the business of customized elements
*Looking at new opportunities to add value and drive improvements
*Become an advocate for Agresso within the organisation driving adoption and use within the organisation

About you as the Agresso System Support Analyst:

*You will have demonstrable experience working with Agresso, ideally Milestones 4 and 5.
*Used to providing support to application users via phone, email etc
*Experienced in project management of implementation and role out of new applications and into new user populations
*Support the L&D team when delivering training to new users and refresher training to existing to users
*Understanding the full suite of applications and use within the wider organisation
*Posses 1st class communication skills, able to build professional relationships with both internal and external stake holders at all levels

Benefits:

*Salary £35,000 - £42,000 depending on experience
*Company pension
*Private Health Care Scheme
*25 Days Holiday + Bank Holidays
*Free Onsite Parking

Key Search Words: Agresso, Milestone 4, Milestone 5, Warwickshire, West Midlands, Coventry, Leamington Spa, 1st Line, 2nd Line, Implementation, IT.

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