Telephone Mortgage Advisor
Brook Street is recruiting on behalf of a prestigious financial organisation located in Coventry.We are looking for a number of telephone mortgage advisers working on a permanent contract. You will be responsible for providing an outstanding telephony mortgage service to customers, accurately completing affordability and lending policy checks, mortgage transactions, answering questions and queries relating to mortgages, and ensuring that customer requirements are clearly understood and competently carried out.To be suitable for this role you must have - -GCSE Grade C or above in Maths & English-You MUST HAVE previous experience within either fraud prevention, finance or an investigative role.-Previous customer service experience-You must have an excellent telephone manner-Be able to work as a team-Be able to use your own initiative-Be able to speak to customers with empathy and be a good listener-Be able to solve problems when they arise - don't worry you will be fully trained.Please Note - You must be able to work between 8am-8pm Monday - Friday. 9am-5pm Saturdays, 10am - 4pm Sundays.You will work 1 in 4 weekends.
Along with working for an excellent organisation you can expect plenty of room for progression , a competitive salary and the opportunity to work in a modern and upbeat contact centre.
If the above sounds like your next opportunity then please contact 02476256641
This job was originally posted as www.totaljobs.com/job/75500329