Commercial Trainer – Aftersales & Customer Service Training – Prestigious Automotive

Babcock International Group
12 Aug 2017
16 Aug 2017
Contract Type
Full Time
Gaydon / Warwickshire
Permanent, Full-time
£34,500 + Car + Benefits

Babcock International Group is the UK's largest engineering support services provider and the UK's leading supplier of automotive training. This rich mix of engineering and automotive training expertise has resulted in Babcock International Group being selected by a premium automotive manufacturer to be their First Tier provider for their UK Retailer Networks Sales, Aftersales, Management, Leadership and Systems training.

We are looking to recruit additional people in support of our client's ambitious growth aspirations. This role presents an exciting opportunity for an individual who would like to work for Babcock International Group and assist our premium client on their journey.

We are currently looking to appoint a Commercial Trainer, to work within the Warwickshire area.

We are particularly interested in candidates who have:

1. A passion for 'People Development'2. Previous work experience within the Automotive Industry - ideally specialising in Aftersales3. Previous experience of working within a Retailer / Dealership environment4. Previous experience of delivering training events of any size5. A desire to develop their current skill set to include the delivery of Automotive training aligning to TAP Methodology - full training will be provided.

The nature of these roles requires individuals with large amounts of energy and enthusiasm who are both adaptable and positive in a fast paced, changing work environment.

Key Areas of Responsibility

Delivery of the core curriculum (Aftersales, Sales, Customer Service) Delivering training that is dynamic, engaging and learner focused Undertaking design work as and when required that is learner-focused, aligned to the agreed methodology and brand/factory requirements, covering all commercial training areas Performing all aspects of the role to the standards set out within Babcock's objectives and KPI/SLA agreements Attending Learning and Development events as a representative of the client and Babcock and embrace new methodologies and ways of working.

Skills and Experience Required

Confident and outgoing, ability to interact with people at all level and maintains a dynamic and engaging delivery style at all times. Previous experience of working within the Automotive Industry Advocate of training and committed to measuring the effectiveness of training interventions through a variety of methods. Desire to keep up to date with vehicle technology, industry best practice and manufacturers systems and processes. Good level of IT skills and previous experience working with automotive related retailer management systems.

Due to the high level of response we normally receive, if you have not heard from us within 6 weeks please assume you have been unsuccessful on this occasion.