Residential Lettings Administrator / Maintenance Coordinator

£16,000 per annum
30 Aug 2017
27 Oct 2017
Contract Type
Full Time

Residential Lettings Administrator/Maintenance Coordinator £16,000 Birmingham city centre

My client are looking for a great administrator to work within their busy Maintenance department within a team of administrators. This is a office based role based in the heart for Birmingham city centre, so driving is not needed. However attention to detail and the ability to deal with a busy department with volume calls is imperative. Hours of work are Monday to Friday so NO WEEKENDS9am - 6Pm

Your duties will include:

  • Answering the phone, dealing with multiple calls
  • Arranging for local trades people to carry out numerous repairs to City apartments within the property management department
  • Diary management including booking viewings, inventories, property visits and checkouts.
  • Processing applications and referencing, Facilitating move ins and preparing tenancy agreements
  • Liaising with Landlords, Tenants and Contractors
  • Reporting repairs and maintenance to the landlord and obtaining their authorisation for repairs/quotes.
  • Organising repairs and maintenance with contractors and keeping the tenant and landlord fully up to date with job status’
  • Organising gas safety records and ensuring all properties have a valid gas safety record.
  • Ensuring all properties comply with health & safety legislation and are monitored and kept up to date.
  • Dealing with End of Tenancies
  • Speaking to landlords and tenants and organising tenancy renewals.

Experience & Skills Required

  • Previous experience in a lettings agency or estate agency preferred, but similar experience with working with contractors considered.
  • Industry qualifications such as ARLA, NAEA or APIP desirable but not essential, future opportunity to study will be available.
  • Must be familiar with Outlook, Word & Excel.
  • Must be well organised, have the ability to work within a team and be proactive.

Would suit applicant with strong administration and organisation skills.

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