We are recruiting for an Associate Director to be responsible for providing strategic, operational and leadership support to the Director and Head of Region by ensuring the team delivers excellent results for clients and the company, contributing to the growth of the division and leading business development initiatives. We are seeking a highly ambitious and competent candidate who can act as both a trusted advisor to clients, but also drive new business growth.
Provides strategic counsel and advice to clients, developing and delivering innovative, insightful and integrated solutions of the highest standards, sharing this knowledge with the wider team, leading, empowering and supporting them in the delivery of their roles
Develops crisis management techniques and advises clients on potential courses of action
Monitors client strategy and industry trends and landscapes to develop and deliver in-depth strategic solutions to exceed client expectations
Develops new business and leads the process with prospective and existing clients, monitoring and developing opportunities to secure commercial growth for the division and the wider business
Protects revenue and builds long-term success by building strong relationships at the highest levels in client organisations and within the company
Develops long term client satisfaction by managing and implementing client service programmes
Creates budgets and manages them profitably, ensuring a balance between client service and profitability and providing rationale to the client demonstrating added value
Assists with business planning for the division through the analysis and evaluation of opportunities, risks and threats, resulting in a commercially astute plan
Supports the senior directors in key decision making and calculated risk taking to the benefit of the division and the wider business.
Defines KPIs and measurement metrics, using them to increase client satisfaction and improve divisional performance
Leads, motivates and develops account teams and individuals using progressive people management techniques and company processes, ensuring the optimum combination of skills and experience to achieve excellent results for clients
Connects with colleagues from across their corporate network, leveraging opportunities to work together to develop global clients for commercial benefit and to enhance professional development and learning
Develops and maintains an active network of business contacts for the commercial benefit of the company
Continually develops own professional competencies and industry knowledge to ensure skills and experience remain ahead of the curve sharing this knowledge with others to enhance their development
A range of account and budget responsibilities in local markets (M&S, etc), with some international account relationships. Manages senior client relationships on a regular basis. Likely to manage 1 - 5 employees either as line or operational manager.
Internal - account team and other department members, regular contact with colleagues across the business including international, up to and including CEO level
External - holds senior client relationships, journalists and media professionals, suppliers, professional bodies
Skills, Experience and Qualifications
Excellent strategic understanding of both traditional and digital public relations
Ability to convert new business opportunities to revenue
Highly commercially astute and decisive
Curious - a desire to learn, improve, apply new knowledge and develop self
Excellent grasp of clients' marketplaces, audiences and routes to market
Incisive, creative and strategic problem solver
Excellent written and verbal communication skills
Organised with ability to juggle multiple and changing priorities
Supportive, inspiring and motivational leader
Personal drive and passion for the industry
Self-aware and able to adapt personal style and approach to clients and team
Calm and authoritative in response to issues or crisis
An employee is expected to exhibit these values: Switched-on, Connected, Fearless
To apply: Forward your CV following the apply link in either Word or PDF format
Please Note: due to the volume of applications being received we can only respond to those offering the relevant
experience as outlined in the advert.
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