HR Shared Service Team Leader

Recruiter
Gleeson Recruitment Group
Location
Birmingham
Salary
£35,000 per annum
Posted
30 Aug 2017
Closes
24 Sep 2017
Contract Type
Full Time


I am currently recruiting for an inspirational HR Shared Service Team Leader to manage and develop a small, relatively newly formed HR Operations team for 12 months to cover a period of maternity leave

My client is an internationally known organisation, with stunning modern city centre offices

The Role


Reporting into the Head of Reward & Performance, the HR Shared Service Team Leader will lead a team of 5 to deliver efficient HR assistance to employees and line managers

Key Accountabilities

  • Lead and motivate the HR Operations Team
  • Monitor workload coming in via the 'AskHR' inbox and phone line
  • Manage multiple stakeholder relationships, to deliver on expectations
  • Review current processes to identify opportunities to streamline and improve service
  • Monitor performance of HR Operations team against agreed SLA's



Key Experience/ Skills

  • Previous experience of managing HR Operations, ideally in a shared service environment
  • Experience of leading and motivating a small team
  • Comfortable in working in a fast paced environment, open to change
  • Track record of process improvement and efficiency
  • Ability to occasionally travel to other offices if required



This role is being offered on a 12 month FTC, with a salary of £35,000 - £40,000 + benefits
Due to the urgency of this role, you must be available within 1 months' notice
To apply for the HR Shared Service Team Leader role please hit the 'apply now' button