Sales Administrator

Recruiter
Swindale Parks Recruitment
Location
Rubery
Salary
£20,000 per annum
Posted
01 Sep 2017
Closes
19 Oct 2017
Contract Type
Full Time

Sales Administrator

£22k West Birmingham (accessable from Halesowen, Bromsgrove, Redditch and Rubery)

European manufacturer and distributor of industrial and engineering products requires an outgoing and proactive Sales Administrator / Customer Services executive to join their team in fantastic modern premises. This is wonderful opportunity to work for and with a lovely group of people.

You role is to nurture existing relationships with customers ensuring customer satisfaction. Actively sharing views and knowledge with field staff and parent company in Germany.

Hours: Monday - Thursday 8.30 - 4.30 and Friday 1.30pm finish

Duties will include:

  • Preparing and maintaining customer master data.
  • Customer service and information (written and by telephone).
  • Ensuring smooth interaction between field sales staff.
  • Preparing and following up on quotes, comprehensive processing of orders (Actively working with and supporting field staff).
  • Providing verbal and written clarification both internally and externally in relation to customers and orders.
  • Acting as point of contact for customer complaints and returns.
  • Providing comprehensive administrative after sales service.
  • Providing comprehensive administrative support for field staff (including reporting to management).
  • Preparing statistics, reports and presentations (for parent company/sales support). - Supporting the accounts and management accounting departments (accounts receivable, accounts payable and credit control).
  • Support for representation of the company at trade fairs and regional exhibitions.

To be considered for this role:

  • Prior experience sales or a high level of customer services in business
  • Technical know-how is advantageous but not essential
  • Strong MS Office skills, SAP would be advantageous
  • Positive and helpful attitude

Please call or send your CV to Claire Yardley at Swindale Parks.