Assistant Delivery Manager (Apprenticeships)

Versende Limited
£38,000 per annum
30 Aug 2017
28 Sep 2017
Contract Type
Full Time

Job Title: Assistant Delivery Manager (Apprenticeships)

Job ID: 10108

Location: Manchester/Birmingham

Job Type: Permanent

Salary: £38-42k

Industry: Education


One of the UKs leading Apprentice providers are currently recruiting for an Assistant Delivery Manager, this role will be based in either Manchester or Birmingham but would require occasional travel to their other offices. They are a fast-growing Apprenticeship business with a reputation for innovation and customer focus, acquiring, nurturing and utilising the talents of young people within IT and Digital.

The role will be responsible for ensuring the high quality of delivery and assessment of learning occurs for all apprentices. The Assistant Delivery Manager provides effective and accessible line management to the Manchester and Birmingham based Apprentice Advisors, supports and helps to guide curriculum changes/development, engages with employers at all levels (SME - Large Employer) acting as a POC for all apprenticeship programmes.

Job role:

  • Accountability and responsibility for meeting/exceeding monthly AA KPI’s
  • Managing all aspects of stakeholder engagement and contributing to stakeholder satisfaction
  • Demonstrating a 'Hands-on’ approach to line management
  • Creating, implementing and delivering scheduled sessions to compliment the skills and experience of the AA’s
  • Supporting others with their own CPD thus ensuring that the AA’s have the skills and expertise to drive forward a high-quality portfolio of learning programmes
  • Maintain full, accurate and timely reporting to Director of Operations (weekly reports) and to the Operations team (monthly meetings)
  • Provide management reporting on caseloads, learners at risk, funding at risk and compliance against KPI targets
  • Engage with senior management in facilities management of the training centres
  • Working collaboratively with Head of Quality & Compliance to address any underperformance and/or stakeholder dissatisfaction
  • Collation and submission of 'Master Learner RAG’ report
  • Critical monitoring of New Starter List, Learner Profiles and Touch Points
  • Detailed analysis of 'Funding at Risk’ report and ownership of any remedial actions
  • Peer OTLA’s of AA delivery to support OTLA strategy and inform own performance management checks

Essential skills required:

  • Industry experience in either IT or Digital
  • Sector relevant management experience (Apprenticeships or other funded learning programmes)
  • Excellent oral and written communication skills including ability to persuade and negotiate
  • Ability to effectively engage and communicate with a wide range of people
  • Ability to prepare and present high quality reports
  • Proactive, process compliant, with ability to work alone and with/through others
  • Highly organised with excellent time management skills to balance a variety of tasks and meet deadlines
  • Ability to create and execute strategic plans and strategies
  • Ability to manage all aspects of client stakeholder engagement
  • Ability to fully understand and convey value propositions
  • IT skills including MS Word, Excel and PowerPoint
  • Ability to create and deliver reports and presentations, ad hoc and beyond the scope of normal KPIs
  • Confident in building and maintaining senior level relationships with clients. Knowledge of sector skills, awarding and funding body regulations


  • Demonstrable experience and impact in performance management of individuals and teams
  • Exposure to external inspectorates such as SFA, Ofsted, Awarding Organisations
  • High level IT skills to support classroom infrastructure

If this sounds like a good match, then please get in touch ASAP as interviews are taking place immediately.

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