Customer Service Advisor - Temp Contract

Recruiter
Snap Recruitment Ltd
Location
Warwick
Salary
£17,500 per annum
Posted
30 Aug 2017
Closes
24 Oct 2017
Contract Type
Full Time

Seasonal Temporary Contract - October/November/December

  • 3 month 'fixed term' contract
  • Flexible start (Sept/Oct)
  • £17,500 (pro rata) Salary
  • Extra Bonus Payments
  • Mon to Fri (9am to 5pm)
  • Great working environment, Free Parking, On-Site cafe
  • Potential for contract extension

Key responsibilities for a Customer Service Advisor include:

  • Providing the best quality customer service.
  • Answering telephone queries and resolving issues professionally and efficiently
  • Responding to all digital enquiries received via email and instant messaging
  • Dealing with returned post, analysing issues and taking the appropriate action
  • Ensuring customers are kept informed at every stage

Customer Service Advisor, Essential Requirements:

  • Previous experience of providing telephone / email based customer service and support
  • Strong customer service skills
  • Excellent verbal and written communication skills
  • Computer literate with a good knowledge of the Internet
  • The ability to pick up new software quickly
  • Highly motivated with a 'can do' attitude and the willingness to learn
  • Extremely reliable with an excellent attendance record