Call Centre Executives - Kenilworth - Drivers only

£7.20 per hour
30 Aug 2017
30 Sep 2017
Contract Type
Full Time

Are you looking for an exciting career in Customer services?

Hollyfield Personnel are working in close partnership with a rapidly expanding and successful company based on the outskirts of Kenilworth who are currently looking for a number of staff to join their customer service team on a temporary to permanent basis.

*Due to location it is absolutely essential that candidates drive and have access to their own transport on a daily basis*

Duties Include:

  • Dealing with general customer service enquiries
  • Investigate and identify root causes for customers and resolve complaints
  • Liaising with departments to create the best solutions for customers
  • Providing a consistently good level of customer service within a timely manner and within SLA's
  • Receive and make calls in a professional manner

Skills/Required Experience:

  • Exceptional communication skills both written and verbal
  • Ability to solve problems
  • Handle complaints professionally
  • Able to handle inbound and outbound calls
  • Good negotiation skills
  • IT literate
  • Ability to work in a fast paced environment
  • Must be a car driver with access to own transport

Working hours:

Full Time and Part Time hours available between the hours of 8am - 8pm


£7.20-£7.50 per hour rising to £17,000 after 8 weeks

This is an amazing opportunity and the company offer an excellent benefits package along with career progression opportunities so please apply now to avoid disappointment!!

***Please note due to high volume of applications we receive if you have had no response within 5 working days then please assume that on this occasion you have been unsuccessful.***

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