Vehicle Service Advisor

Recruiter
Mason Recruitment Limited
Location
Kidderminster
Salary
£18,000 per annum
Posted
30 Aug 2017
Closes
19 Oct 2017
Sector
General
Contract Type
Full Time

Vehicle Service Advisor

Based in Kidderminster

£18,000 - £22,000 Basic Salary (Dep on Exp) + Bonus

Main Duties:

  • Meeting and greeting customers
  • Booking/Loading customer vehicles onto the workshop system
  • Calling customers to gain authorisation for the completion of work
  • Invoicing - including explanation of invoices to customers
  • Explanation of repairs and work completed on cars to the customer on their return
  • Up-selling additional products to customers in relation to service and parts
  • Managing the tracking of customer vehicles from booking to handover to customer

Skills and Experience:

  • Previous experience working as a Service Advisor within the motor industry
  • Must possess excellent customer service and telephone skills as well as being polite
  • Must be extremely customer focussed and have a smart professional image