Client Services Administrator
Our client is looking for Client Service administrator to provide administrative support across the business.
The role is a full time Permanent position (Monday-Friday, 09:00-17:30).
Duties and responsibilities
You will be tasked with providing general administration support to various teams in order to ensure that enquiries and orders are met. The role is to provide a high level of administration to benefit the team and external customers.
This may include (but is not limited to)
• Organisation of couriers for collections and delivery of materials.
• Administrative support of their Online Strengths Profile Platform.
• Answering and forwarding phone calls.
• Managing of Diaries.
• Managing client and delegate communications.
• Being the first point of contact for all administration duties.
• Printing and laminating of materials for welcome/event packs.
Skills and experience
The successful candidate will be a well organised individual who takes pride in making sure that everything runs smoothly and on schedule.
They will have some previous experience in a customer facing role as customer service skills are key due to the outbound nature of the role.
Strong knowledge of Microsoft Office products is required.
Previous admin experience is desired but not essential
High levels of self-motivation are desired and the ability to go the extra mile.
Until November the location is University of Warwick Science Park.
After November the location is Birmingham Business Park.
25 Days Annual Leave per annum increasing by 1 day per year of service, to a maximum of 30 days.
Contributory pension scheme with employer contributions of 5% subject to employee contributions of 3% (After the probation period).
Performance based bonus scheme.
Contributory health scheme offered through Westfield Health.
Complimentary hot drinks and snacks are provided.
The Salary is £18,000-£19,000 dependant on experience.
Please submit a Cover Letter and CV detailing why you are the best person for the role and your availability.