Customer Service Assistant
We are recruiting for several customer service assistants on Pride Park, Derby. £9.14 per hour starting ASAP
Your new company
A well known and established organisation based on Pride Park in Derby.
Your new role
We are looking for experienced customer service assistants who day to day will be assisting the inbound team in taking payments over the phone. Clearly a professional and confident telephone manner is required, the ability to hold a conversation and generate instant rapport with a customer. You will be working alongside a team conducting the same role, there are no set targets however they prefer to focus on their service to the customers. You will also be responding to general queries throughout the day.
The customer service office is open Monday to Friday 8am-8pm and Saturday 8am-5:30pm - you will either work a 8am-5:30pm or 11am-8pm Monday to Friday.
If you work a Saturday you will receive the following Wednesday off.
(You will only ever work one in four Saturdays)
Basic Disclosure: You will have to undergo a basic disclosure if you are successful
Interview: The interviews will take place from Friday 21st July and the role will commence Monday 31st July. The interview will be competency based, Eg "tell me about a time when…." You will receive full preparation from Hays on this.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.