Receptionist

Recruiter
Medicare First
Location
Newton Solney
Salary
£7.69 per hour
Posted
30 Aug 2017
Closes
20 Sep 2017
Contract Type
Full Time
Part Time Receptionist:
We have a fantastic opportunity to use your exemplary customer service skills to work at our Derby Clinic.

You will be the first point of contact, greeting and checking in claimants attending clinics for their scheduled Personal Independence Payment (PIP) assessment. The role is 27.5 hours per week, rotating shifts between 7.30am & 7.30pm Monday to Saturday. Salary £7.69 per hour.

Duties include;

- Review and familiarise appointment emails and / or online appointment system for the day
*Manage claimants in the diary for the day
*Check system for updates from the contact centre and adjust accordingly
*Opening / closing venue
*Lock / unlock computer equipment daily, ensuring it is safely stored away if left unattended.
*Door entry management - identify and validate attendee(s).
*Meet and greet attendees and book as arrived online and in the diary
*Alert the respective Disability Assessor of new arrivals
*Update the respective Disability Assessor of non-attendees
*Show attendees to rooms
*Familiarise, be vigilant and check against HSE regulations at all times
*Be aware of the general presentation, upkeep and tidiness of the clinic
*Be familiar with emergency procedures and take necessary actions if and when needed

Key Skills and Experience;

*Polite and attentive manner
*Good verbal and written communications
*Good Time Management
*Accuracy of use of the IT systems
*Be willing and able to work without supervision
*The ability to work with people from different cultures and different values
*Experience of conflict resolution and de-escalation techniques in a face to face situation
*Drive for Results
*Energy and Customer Engagement Experience/Skills
* Want to be part of a Winning Team
*Customer focused

Apply within remembering to attach your CV or contact Chris Bonner for more info;
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