Customer Service Advisor
£15,477 TO £16,825 Basic Salary - Career Progression
Burchell Edwards are part of The Connells Group, one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of over 580 branches nationwide, the Group combines residential sales and lettings expertise with a range of services including new homes, mortgage services, surveying, Conveyancing and more!
We are currently recruiting for a Property Coordinator to join our Property Management team in Burton.
-Undertake duties in line with signed Terms of Business, particular focus on co-ordinating property maintenance
-Liaise with branches to ensure routine and additional property visits/checks are carried out in the required time frame.
-Liaise with contractors/outsourcing resources to ensure repair/maintenance works are carried out to a satisfactory standard and timescale and in line with any guarantees/warranties.
-Mediate and negotiate between the parties regarding the disposal of the deposit.
-Ensure that relevant payments are instructed promptly and properly regarding contractors, deposits and landlord bills.
-Draw up all non-standard tenancy agreements following instructions from branches and forward in timely manner.
-Excellent Written and Verbal communication skills
-Good organisational skills
-Good Telephone manner
-Experience with Microsoft Word and Excel
-Ability to develop and maintain internal/external relationships
-Customer Service or Administration based experience
What's in it for you?
-Progressive Career opportunities open to all
-Be recognised with regular Awards & Incentives
-Work towards ARLA - NFOPP Qualifications
-Local discounts in shops & restaurants
Interested to know more?
If you are looking to progress in your Lettings career and want to know more about this vacancy, please apply online with your CV and covering letter.