Customer Service Advisor

Recruiter
Redwood Search
Location
Pirton
Salary
£7.50 per hour
Posted
30 Aug 2017
Closes
22 Oct 2017
Contract Type
Full Time
Inbound Customer Service Advisors

Worcester

Monday - Sunday

5 days out of 7 including weekends. – Full and part time hours available.

£7.50 per hour

The first 2 weeks will be full time for training purposes 9am - 5pm Mon - Fri
Our client is looking to recruit passionate customer service advisors to join their rapidly growing business within Worcester.

We are looking for enthusiastic candidates who thrive on providing excellent customer service.

The role -

• Inbound customer service.

• Receiving customer enquiries over the telephone & via email.

• Receive, process and track new product orders.

• Offer excellent customer support.

• Diagnose and resolve technical issues – full training will be given.

• Recognise upselling opportunities by introducing other products where necessary.

• Maintain & update customer account database.

Person specification

• Excellent Customer Service, Call Centre & Administration experience.

• Good knowledge of Excel – with the ability to update & create basic spreadsheets.

• Experience of working towards and achieving targets.

• Excellent communication skills - able to deal with requests for product support, orders and complaints.

• Able to respond to customer emails in a professional & efficient manner.

Recommend your family and friends to us and on their successful placement, we will give you up to £250 worth of vouchers of your choice. (T&C's apply).

Please visit our Redwood Search website to find more roles!