Through involvement of volunteers and local communities, we know that we can achieve so much more to support special places. Their support is vital in helping inspire our many visitors and members, as well as working closely to deliver change in the way we work in the natural environment. It’s at the heart of the National Trust: we were founded by volunteers and they have always been part of our organisational DNA and we pride ourselves as being one of the largest and most innovative volunteer-involving organisations in the country.
We're looking for a Volunteering Co-ordinator to help manage the volunteering journey and ensure that the National Trust's principles and ethos are evident in all our ways of working.
What it's like to work here
Croome is a dynamic and exciting place, with a multitude of layers of history to share with over 250,000 visitors a year. Croome’s 700 acre parkland is being carefully restored by our team of dedicated volunteers and staff, in accordance with 'Capability’ Brown’s influential 18th century design. Croome Court lies at the heart of park and has become a centre of creative partnership working as we seek to present the mansion and its collection in an innovative way through our Heritage Lottery Fund sponsored 'Croome Redefined’ project. Our visitor centre sits within a restored 1940’s RAF hospital, with its own museum dedicated to exploring Croome’s 1940’s aviation heritage. Whatever the aspect of Croome, volunteering is at the heart of all that we do.
What you'll be doing
You'll support managers in developing improved involvement of volunteers across the property; you'll develop volunteering opportunities, matching volunteers to need; and increase opportunities to deliver the National Trust cause message.
You'll be able to manage all elements of the volunteer journey from recruitment to exit and to support your colleagues in managing their own volunteers ensuring that they are well supported, trained and developed during their time with us and that Service Promise and our Values and Behaviours are evident in everyone's work.
Who we're looking for
- To deliver this role successfully, you'll need to;
- Demonstrate a sound understanding of volunteering and be enthusiastic about promoting the benefits of great volunteer involvement and opportunities
- Be passionate and enthusiastic about working with volunteers and understand the differences between staff and volunteers, particularly the legal frameworks
- Have excellent customer services and communication skills
- Have a flexible approach and be a great team player, be able to lead on and work with other people's agendas towards a common purpose
- Be well organised and attentive to detail
- A sound working knowledge of volunteering principles and practice
- IT skills (Microsoft Office)
- Knowledge and experience of budget management
Looking after you
- Health cash plan - from as little as £2.81 per month for you and your dependents
- Pension contribution match up to 10%
- EAP and proactive Health and Wellbeing
- Discounted gym membership
Looking after your career
- Grow your career through professional training courses across the Trust
- Develop your skills with an internal secondment
- Pay review linked to values and behaviours, commitment to progression
- Income protection due to illness
Unique to Us
- Work in some of the most beautiful, iconic and unique locations in the UK
- Free entry to NT properties for you, a guest and your children (under 18)
- 20% off in our retail and catering outlets
- Discount up to 35% off a National Trust holiday cottage booking