Mortgage Intermediary Administrator

Coventry Building Society
Bermuda Park
£16,220 per annum
30 Aug 2017
24 Sep 2017
Contract Type
Full Time

Being part of the Intermediary Administration Team you support, develop and promote the growth of the Society’s Intermediary introduced mortgage business,by providing accurate and timely administrative support to the Society’s panel of mortgage intermediaries.

Intermediaries (who are mortgage advisors, IFA’s or brokers) provide the Society with the majority of our new mortgage business. The Intermediary Administration team have grown substantially and are looking for a team member to provide accurate and timely administration support to our panel of Intermediary partners.

What the role involves

Processing new registrations to our panel of intermediaries

Prepare mortgage illustrations

Respond to all broker administration enquiries

Input data onto our intermediary database

Communicate verbally with brokers

Identify indicators of potential mortgage fraud

Recent experience of working within customer service or back office administration

Excellent attention to detail

Evidence of working towards goals or performance measures

Flexible, positive, hardworking and driven in nature.

Intermediaries pride themselves on excellent service, so you will be expected to achieve agreed quality standards and turnaround times

Previous experience is not required as you will be supported by your team to enable you to operate with minimal supervision.

There are many different roles within the wider Intermediary team, therefore there will be many opportunities for career progression making this an ideal role if you are looking for an opportunity to develop your career within mortgages or in a business-to-business environment.