Sales Administrator job, Birmingham, competitive rate, for a successful online manufacturing company.
Your new company
Due to new partnership between Birmingham City Council and Hays, we are recruiting on behalf of a wholesale company which is globally and nationally recognised, with an online presence of up to 50,000 online buyers and browsers. You will be based in Birmingham City Centre working in their prestigious newly developed offices, giving you the environmental motivation to perform the best at your job. Due to a maternity cover this position is a 6 month temporary contract with the possibility to extend for the right candidate.
Your new role
You will be responsible for online sales orders, answering order queries and all correspondence with customers via email/phone regarding UK & International payments and deliveries. As you will be based on the sales floor you will liaise closely with the warehouse managers and logistics team to discuss inventory and delivery information. Your main priority will be processing a high volume of accurate invoices daily to ensure you are in line with the company's core values and reputation.
What you'll need to succeed
Previous experience within administration is essential and the understanding of computer software such as Microsoft Packages is crucial. Basic knowledge of Industrial/Manufacturer materials is desirable as training will be given. You will obtain the ability to work under pressure and be responsible for setting your own daily, weekly and monthly targets. An advanced level of communication skills is important for dealing in customer service, alongside initiative and problem solving skills.
What you'll get in return
You will be rewarded with many benefits during your employment such as on-the-job training, an approachable and supportive team that offers a vibrant office culture. There is an employee pension scheme, generous holiday entitlement and subsidised travel passes. Not to mention the rewarding feeling of helping customers throughout their online experience.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.