Supplier Performance & Practices Improvement Manager

Highways England
31 Aug 2017
28 Sep 2017
Contract Type
Full Time
The role
Due to continued growth and investment, Highways England is looking to recruit a new Supplier Performance & Practised Improvement Manager to join our expanding Commercial & Procurement Division. The successful applicant will be offered a 6 month fixed-term contract and can be based in Birmingham, Leeds or Manchester.
This role will ensure Highways England creates and utilises the right supplier performance and behavioural intelligence, in a way that drives positive performance/behaviour, creates continuous improvement and actively helps to achieve Highways England KPI outcomes in a sustainable way.
Day to day
? Co-ordinate and report on performance activities of Highways' England suppliers to ensure consistency and enable informed decision making.
? Identify opportunities for performance improvement and support delivery of efficiency savings through data analysis and intelligence.
? Build and share best practice across all tiers of the supply chain.
? Measure progress for projects and programmes using Earned Value Management techniques
? Measure supply chain performance using the Collaborative Performance Framework.
? Contribute to the development of improved performance reporting processes.
? Coach and support client Directors, Programme Managers, Project Managers/Sponsors and their teams on improving supplier and business performance.
? Lead on delivery of projects to improve performance and the reporting of it..
? Understand and receive customer insight pertinent to highways suppliers and the aspects of customer experience influenced by Commercial & Procurement. Act as a subject matter expert within C&P to drive supplier performance and customer service improvement supporting delivery of the customer satisfaction KPI.
? Drive improvements in health and safety performance ensuring effective practice is promulgated to staff and partners and carry out any tasks identified to the post
About you
? Understanding of how to create excellent supply chain delivery performance
? Demonstrable experience of shaping, leading & managing supplier performance at a senior level in project and programme delivery.
? A track record of delivering sustainable outcomes, linked to the ability to develop constructive working relationships within and across teams and suppliers.
? Strong communication skills
? Ability to work well alone and as part of a team
So we can really get to know you and what you can offer please include a CV with your application.
You're also encouraged to include a covering note explaining how you're a great match for us: so please tell us how your skills, experience and qualifications meet both the role, and Highways England, requirements.
We're expecting this role to be popular, so we may need to close the advert early if response is strong so to avoid disappointment, please apply as soon as possible
Help keep England moving. We look forward to hearing from you.
For a full list of our vacancies please apply at ***************************/