Store Manager

Response Network Ltd
Newton Solney
30 Aug 2017
22 Sep 2017
Hair & Beauty
Contract Type
Full Time

We are proud to be recognised as one of Britain’s best loved brands and strive for people to love working for us as much as they love our products. We truly recognise that our people make us unique and they shape and develop the culture which drives our success.

Our store teams are the heart of our business. They delight in delivering a legendary customer experience every day, to every customer. We are currently looking for talented retailers who thrive in a dynamic environment, have a real understanding of our products and customers, and a passion to see themselves and others succeed.

We are looking to engage with a Confectionery Manager who will contribute to Thorntons success by being an advocate of our brand and people, ensuring legendary experience for every colleague, every customer, every day.

As a Confectionery Manager you will be responsible for your area, providing vital support alongside your fellow Cafe Manager to the Store Manager.

Your accountability will focus on Customer, Team and Excellence to support the development of a high performing team within your store which delivers a legendary customer experience to every customer at every visit.


  • Lead and motivate your team to the highest standards, ensuring they deliver legendary customer experience consistently within a thriving retail environment.
  • Build our brand through daily theatrical, artistic and creative demonstrations, show casing our products making the experience for your customers entertaining, enjoyable and fun.
  • Pass the Love On to your customers by engaging in conversation to exceed their expectations.
  • Has a relentless focus on the customer, understands what the customer wants, how best to deliver the experience within your section ensuring the customer is at the heart of everything you and your team do.