4 on 4 off Customer service controller
Our client, a leading business in Tamworth is looking to recruit an experienced customer service advisor to work on 4 on 4 off shift pattern within their busy and vibrant offices.
The role will effectively be to provide a cost effective and sustainable delivery service to meet the customers needs and stay in line within the companies KPI's and objectives.
The successful applicant will have previous customer service experience, have previous experience of working under pressure and to deadlines, and in effect be an integral part of the team with exceptional accuracy / attention to detail.
Duties to include:-
* Driver co-ordination
* Ensure driver compliance
* Accurate pricing for 'jobs'
* Liaise with a high volume of calls in a professional and efficient manner
* Ensure targets and service levels are met
* Achieve response times
Hours of work are 7am - 7pm, offering an excellent rate of GBP10.56 per hour
This is a permanent role.